About Us
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Who We Are
Your Trusted home health agencies in naples florida
We’re not just another home care agency in Naples. My Extended Family Homecare started with a simple belief: everyone deserves to age gracefully in the place they love most—their own home. As a locally owned and operated company, we understand the unique needs of our community because we’re part of it too.
caring for your family like our own building a healthier community
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(239) 285-3990
what they say ?
What Families Are Saying
Because Your Family Deserves Nothing Less Than Extraordinary Care
Why Choose Us?
Here’s the thing about home care: anyone can help with basic tasks. But creating an environment where your loved one thrives? That takes something special. We’ve built our reputation on going beyond the expected, delivering care that’s as unique as the people we serve.
What Makes Us Different Isn't What We Do—It's How We Do It
- Truly Personalized Care Plans
- Bilingual Caregivers Who Connect
- Flexible Scheduling That Actually Works
- Local Ownership, Personal Accountability
- Continuous Training and Development
Your FAQs Answered
Your Most Important Questions Answered in One Place
How quickly can you start providing care services?
Typically, we can begin services within 24-48 hours of your initial consultation. For urgent situations, we often arrange same-day care. We understand that needs can arise suddenly, and we’re prepared to respond quickly while still ensuring proper caregiver matching.
What areas do you serve?
We provide services throughout the local metropolitan area and surrounding communities. During your consultation, we’ll confirm that your location falls within our service area and discuss any specific considerations for your neighborhood.
Are your caregivers bonded and insured?
Absolutely. All our caregivers are fully bonded, insured, and have undergone comprehensive background checks. We also carry liability insurance to protect both our clients and our employees. Your peace of mind is non-negotiable.
What if we're not satisfied with our assigned caregiver?
Client satisfaction is our top priority. If there’s any concern about caregiver compatibility, we’ll work immediately to address the issue. This might involve additional training, adjusting the care approach, or matching you with a different caregiver who better fits your family’s needs.
How do you handle scheduling changes or emergencies?
We maintain a flexible scheduling system and have backup caregivers available for emergencies. Whether you need to adjust regular hours or require urgent coverage, we have protocols in place to ensure continuous care without disruption.
Can your caregivers administer medications?
Our caregivers can provide medication reminders and assistance with organization, but medication administration depends on state regulations and the specific medications involved. We work closely with healthcare providers to ensure proper medication management within legal guidelines.
Do you work with doctors and other healthcare providers?
Yes, we coordinate closely with your existing healthcare team. Our caregivers can attend medical appointments, communicate with physicians about observed changes, and ensure that care plans align with medical recommendations. We see ourselves as part of your broader healthcare support system.
What happens if there's a medical emergency?
All our caregivers are trained in emergency response procedures. They know when to call 911, how to contact family members, and what information to provide to emergency responders. We also maintain detailed medical information for each client to assist first responders when needed.
What household tasks can your caregivers help with?
Our caregivers assist with light housekeeping, meal preparation, laundry, grocery shopping, and organizing medications. The specific tasks depend on your care plan and what’s most helpful for maintaining your loved one’s independence and comfort at home.
Can caregivers provide transportation to appointments or social activities?
Yes, many of our caregivers can provide transportation using their own vehicles (all properly insured) or accompany clients using family vehicles. This includes medical appointments, social outings, grocery shopping, or visits with friends and family.
What about meal planning and special dietary needs?
Our caregivers can plan and prepare meals according to specific dietary requirements, whether for diabetes, heart conditions, allergies, or personal preferences. We also consider cultural food preferences and work to maintain familiar, enjoyable meal routines.